Shipping



UNITED KINGDOM:

Standard delivery - within 3-5 working days of the order being placed - £3.95
Express delivery - within 1-2 days of the order being placed - £7.50
 

EUROPEAN UNION:

Standard delivery - within 3-5 working days of the order being placed - £7.95

REST OF THE WORLD

Please do email us and we will let you know the costs

 

LOCAL PICK - UP:

We are based in Lymington. Email us for more details.

Spend over £75 to get Free Standard Delivery in UK.

Spend over £100 to get Free Standard Delivery in European Union.



RETURNS/EXCHANGES:

If for whatever reason you would like to return your item that is not a problem. The product(s) must then be securely wrapped in their original packaging, clean and in a perfect state for reselling.

They must be sent with any accessory, instruction paper or other documentation that was included with them.

You cannot return incomplete, broken, damaged or worn products. Please return within 14 days of receiving the item.

 

No return will be accepted if the products have been visibly used or damaged by the customer and that this use or damages make it impossible to sell the product again.

The return fees (mainly for the shipping) will be on your charge except if Pastel Store made a mistake on your order.

Please email if you have any questions.